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Top FAQ's

Are there any limits as to how many transaction I can make on my money market account?

Federal regulations limit you to six transfers per month, by means of phone or other electronic means such as online or mobile banking, debit card, or by way of preauthorization to debit by a third party. In-branch and ATM transactions are unlimited.

How do I register for eStatements?

Client can register for eStatements whenever they initially register for Personal eBanking. After registration, they may access it by utilizing the Customer Service Option/Change Statement Delivery Method.

I have fraud on my account. What do I do?

Monitor your online bank accounts for debits, credits, check orders, and new payees and accounts that you don't recognize. If something doesn't look familiar, contact the First Bank Service Center at 1-800-760-2265.

What is required to open a Business Checking Account?

1. To help the government fight the funding of terrorism and money laundering activities, Federal law requires us to obtain, verify, and record information that identifies each person acting as an authorized signer or is a Beneficial Owner of the entity. When you apply for an account, we will ask for the name, residential address, date of birth and other information that will allow us to identify those individuals designated as authorized signers and Beneficial Owners. In addition, we will require a valid (unexpired) Primary Identification for each individual.

Acceptable Primary Identification

Note: If the address on the Primary ID is not the individual’s current residential address, or the ID does not display a residential address, a passport for example, additional documentation is required to show the current residential address. This might include, but is not limited to, a utility bill or lease.

2. Information regarding the individual Beneficial Owners of the business. Beneficial Owners are those who own, directly or indirectly, 25% or more of the equity interests of the business. This information is collected to help fight financial crime.

3. Registration documents from the state where you registered your business in addition to documentation regarding the type of business entity you own. Contact your local First Bank branch for further information.