COVID 19 Emergency Preparedness

Let's Help Protect Our Community from Coronavirus, or COVID-19

What First Bank is doing?

Paycheck Protection Program

What is it?

  • $349 Billion program approved by the CARES ACT.
  • Available to any small business impacted by COVID-19.
  • Program goal is to ensure job protection for employees and certain other expense.
  • Eligible recipients may qualify for a loan up to $10 million determined by calculations involving average payroll expense.
  • Loan payments are deferred for 6 months.
  • Loans can be forgiven if business is compliant with SBA guidelines.
  • First Bank is a Preferred SBA lender.

Interested in applying?

  • Please contact your nearest branch for information on applying for a PPP loan through First Bank
  • First Bank is an approved SBA lender
  • Savings and Money Market Account Withdrawal Limitations
  • ​Effective Monday, April 27, 2020, First Bank has temporarily suspended transaction limits and associated fees for both consumer and business Savings and Money Market accounts.

Savings and Money Market Account Withdrawal Limitations

Effective Monday, April 27, 2020, First Bank has temporarily suspended transaction limits and associated fees for both consumer and business Savings and Money Market accounts.

First Bank Consumer Loan Relief Program

What is it?

  • Request for a 120- day deferral of loan payments.
  • No late payment fees assessed during deferment period.
  • No adverse credit bureau reporting during deferment period.
  • Retain interest rate concessions for auto-debit loan payments during deferment period.
  • PLEASE NOTE: Borrowers with funding availability on their loan, who want to maintain their availability, are not eligible for deferment. If deferment is requested, the availability will be frozen for the deferment period. This provision also applies to Home Equity Lines of Credit.
  • Read more about First Bank Mortgage Loans.

How to Request?

  • Access the Consumer Loan Relief Form by clicking Single Owner or Joint Owner.
  • Read the terms and conditions.
  • Acknowledge the form with DocuSign.
  • Forms will auto-route to the Consumer Loan Relief team for review and approval.
  • Once approved, you will receive the final DocuSign agreement as approval. Please keep this form for your records.

First Bank Mortgage Forbearance Program

What is it?

  • A forbearance plan is an agreement that allows borrowers experiencing a temporary hardship to make no mortgage payment at all during the plan’s term.
  • Suspend your monthly mortgage payment obligation for at least 3 months.
  • Open the fillable PDF to read the details of the forbearance program, to request this program complete the information at the bottom of the form, save it and send to FBM.COVID19@fbol.com.

Economic Impact Payments

What is it?

  • See if you are eligible for an Economic Impact Payment.
  • Check the status of a payment from the IRS.
  • Update your payment information.
  • Click here for the IRS website page on Economic Impact Payments.
  • FOR CLIENTS RECEIVING AN ECONOMIC IMPACT PAYMENT
  • If you are unable to access you EIP stimulus funds due to an overdrawn account or if you incurred non-sufficient funds (NSF) fees or overdraft fees accessing these funds, please call our Client Service Center at 800-760-2265.

Savings and Money Market Account Withdrawal Limitations

​Effective Monday, April 27, 2020, First Bank has temporarily suspended transaction limits and associated fees for both consumer and business Savings and Money Market accounts.

As always, the safety of our First Bank clients and employees is our highest priority. As such, due to the recent events surrounding COVID-19, First Bank has implemented added precautionary measures to help fight the spread of this disease and further protect our impacted communities. In light of recent events, we are implementing the following course of action:

  • Our branches and ATMs are cleaned daily as part of our normal course of business. We have increased those efforts by continuously disinfecting surfaces that are frequent points of contact, such as door handles, keyboards, PIN pads, ATM screens and many others, throughout the day.
  • Asking any employee with direct or indirect exposure to self-quarantine for the recommended period of time, while seeking medical attention from a qualified healthcare provider.
  • Educating our employees on COVID-19, encouraging self-monitoring for any associated symptoms, and asking employees to remain at home when ill.
  • Following the CDC's guidelines for prevention, including adhering to proper hygiene habits with the addition of maintaining additional cleaning and sanitation supplies at all locations.
  • Implementing our Business Continuity Plan (BCP) and alternative working scenarios should our communities be further impacted and the need arise. We are prepared to continue operations according to our business continuity planning (BCP) if necessary. Our BCP is very comprehensive and it is reviewed, updated and refined annually to ensure critical functions and services remain available to our clients.
  • Call our First Bank Service Center at 800-760-2265 on weekdays from 7 AM to 9 PM and on Saturdays from 9 AM to 5:30 PM (Central Time).

The Importance of Emergency Funds

Paycheck Protection Webinar

April 6, 2020

Paycheck Protection Program

April 3, 2020

The Importance of Emergency Funds

Paycheck Protection Webinar

April 6, 2020

Paycheck Protection Program

April 3, 2020

Tim Fogerty PPP Webinar

Date: Thursday, September 24th
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COVID-19 Informational Webinars

As Paycheck Protection Program continues and businesses begin re-opening, we know you have questions. In support of our clients and business owners throughout our communities, First Bank has put together group of experts to discuss the commonly asked COVID-19 related questions affecting your business and your employees.

PPP Loan Forgiveness Updates and Legal Liability Considerations with Return to Work – 08/05/20

PPP Loan Forgiveness Update – 06/25/20

PPP Loan Forgiveness and Mid-Year Market Update – 06/17/20

PPP Loan Forgiveness and Leadership in the New Normal Webinar – 06/09/20

Paycheck Protection: Common Questions Being Asked by Borrowers - 05/27/20

COVID-19 Informational: Commonly Asked COVID-19 Related Questions - 05/13/20

Cybersecurity: How to Protect Yourself and/or Your Business Against COVID-19 Related Scams - 04/17/2

Paycheck Protection: Discussing First Bank's Paycheck Protection Program - 04/06/20

Paycheck Protection: Discussing First Bank's Paycheck Protection Program - 04/03/20

SBA Resource Center

Stay Informed

New information regarding the COVID-19 is being released daily. We encourage our employees and clients to refer to the following, trusted resources as new information becomes available:

Stay Connected

Do we have your most current contact information? It’s important to be prepared, especially during times like these, so please make sure we have your current email address and primary phone number. To update, simply go to the "Customer Service" tab and click on "Manage Contact Information" to make updates. You may also call the First Bank Service Center at 800-760-2265.

Practicing Social Distancing?

With First Bank's Consumer eBanking, You Can Bank Anywhere–Anytime.

  • Enroll your mobile phone or device in Mobile Banking!
  • You can access account information 24 hours a day, 7 days a week, from any touch-tone telephone with Telephone Banking!
  • Need access to funds? Find the perfect card to fit the way you bank.
  • Homeowners access funds whenever you need them – and for whatever you choose.
  • Make a Mobile Deposit anywhere and anytime from your mobile device!
  • Pay bills from your computer, mobile phone, or device!
  • Set up transfers between First Bank accounts and other financial institutions!
  • Set up account alerts to be sent via email or text, manage contact information, set up eStatements, and order checks!
Financial Coaching
Let our team help create a gameplan for your financial goals.